Server Monitoring – CopperEgg FAQ
Is CopperEgg secure?
Yes. You will have a login to your secure CopperEgg account. All communication is done over an SSL encrypted connection- the same technology used by online retailers and banks.
How do I install CopperEgg Server Monitoring?
We tried to make the install process as effortless as possible. Simply sign up, log in and click the “Monitor a Server” button.
Can I add more users?
Yes. CopperEgg offers the ability to add multiple users that can either be admins or read-only. We also provide the ability to restrict certain views for users based on tag. To add more users to your account, go to the Settings tab and then Users.
How much history is retained?
With a CopperEgg account, 1 year of history is retained.
How do I uninstall CopperEgg Server Monitoring?
There are many ways to stop, remove or uninstall CopperEgg server monitoring. See our Knowledgbase for articles on remove or uninstall..
Do you have a Knowledgebase?
Yes, many detailed technical subjects are explored here: https://copperegg.zendesk.com/forums/21057393-knowledge-base
How do I get support if I have a question?
Just use the support link in the CopperEgg UI. We are here to help.
Is CopperEgg Server Monitoring only for cloud systems?
No, CopperEgg works on physical, virtual and cloud-based servers. As long as that system is connected to the Internet, we can monitor it. Many of our customers monitor systems cross-cloud platform, virtual and physical datacenters.
What Operating Systems do you support?
CopperEgg supports Linux 2.6 / 3.x, Windows, Azure, Mac OS X and FreeBSD.
What does the CopperEgg collector do?
In general, we just collect performance metrics out of the OS as a non-privileged user. Very, very low impact. We also understand some machine configuration info, such as the OS version etc. Nothing that crosses the privacy concern boundary.
Where can I find development help?
Looking for someone to assist you with CopperEgg custom metrics? Search here for developers to help you write scripts for integrations: http://copperegg.com/oDesk